Information We Collect

When you contact us regarding corporate floral arrangements or gift services, we gather information you choose to share. This includes your name, business name, email address, phone number, delivery addresses, and any specific requirements for your floral needs. We also collect payment details when you place orders, though processing is handled securely through our payment partners.

For our corporate clients, we may obtain additional business information such as company registration data, preferred delivery schedules, and budget guidelines. This helps us tailor our service to meet your business needs.

Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate the site. We use this information to improve site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your specifications, and communicating about your service needs.

We also use information to enhance our services and website experience. This helps us determine which corporate floral offerings are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

NeatStudioHall respects your privacy and does not sell your personal information to third parties. We share information only when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Protection Measures

We treat the protection of your personal data with utmost seriousness and deploy appropriate technical and organizational safeguards to shield it. This includes safe storage, encrypted transmissions, and restricted access to personal information within our organization.

Although we employ robust security measures, no method of transmitting data over the internet is foolproof. We continually enhance our security practices to guard against evolving threats.

Your Privacy Rights

You hold important rights regarding your personal data. Depending on applicable laws, you may have the right to view, update, delete, or limit how your data is used.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We retain personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.

Cookies and Site Tracking

Our site uses cookies and other similar technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies help us store your preferences and assess site performance.

You can adjust cookie settings in your browser preferences. Note that turning off certain cookies may limit some site features. For full details about how we handle cookies, please review our Cookie Policy.

Links to Third Parties

Our site may include links to third-party websites or services. This privacy policy covers only NeatStudioHall and our site. We are not responsible for the privacy practices of external websites.

We encourage you to review the privacy policies of any third-party websites you visit through links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We encourage you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.